Email support
support@m51works.comThe target response time is within two business days. Critical security reports are prioritized.
What to include
To help us find the problem without exposing reminder content, include:
- your Jira site URL;
- the issue key;
- the approximate time and time zone;
- the visible reminder status or error message;
- the steps immediately before the problem.
Do not send passwords, API tokens, full reminder text, authentication links, or other sensitive content. A screenshot should be cropped to the relevant status and checked for private information first.
Privacy requests
Use the same email for questions about stored data, correction, or deletion. Include the Jira site URL and the account or installation context needed to identify the request, but do not email credentials or tokens.
Security reports
Send security reports to security@m51works.com. Describe the impact and safe reproduction steps. Do not test against other organizations or access data that is not yours.